Terms of Service

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or engage our services.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use of our website following any changes constitutes your acceptance of the new Terms.

2. Our Services

INSTATECH GROUPS LTD provides the following technology services ("Services"):

• Custom software and web application development
• Mobile application development (iOS and Android)
• Cloud computing, migration, and managed cloud services
• Cybersecurity assessments, audits, and remediation
• Data analytics, business intelligence, and AI/ML solutions
• Digital transformation consultancy and strategy
• IT consulting and technology advisory services
• Network infrastructure design and implementation
• UI/UX design and user research

The specific scope, deliverables, timelines, and fees for any engagement will be agreed upon in a separate written Statement of Work (SoW) or Service Agreement signed by both parties.

3. Website Use

3.1 Permitted Use

You may use our website for lawful purposes only, in accordance with these Terms. You must not use our website:

• In any way that violates applicable UK or international laws or regulations
• To transmit unsolicited commercial communications (spam)
• To introduce viruses, trojans, worms, or other malicious code
• To attempt to gain unauthorised access to any part of our systems
• To engage in any conduct that restricts or inhibits any other person's use of the website
• To harvest or collect user data without our express consent
• To use automated tools to scrape, crawl, or index our website without permission

3.2 Account Registration

If you register an account with us (for client portals or project management platforms), you are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

4. Intellectual Property

4.1 Our Intellectual Property

All content on this website — including text, graphics, logos, images, audio clips, software, and the compilation thereof — is the property of INSTATECH GROUPS LTD or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from our website for your own personal, non-commercial use, subject to the restrictions below. You must not:

• Reproduce, modify, distribute, or sell any content from our website without our written permission
• Remove any copyright, trademark, or proprietary notices
• Use our trademarks or branding without prior written consent

4.2 Client Work Product

Unless otherwise agreed in a signed Statement of Work, upon full payment of all fees, ownership of bespoke deliverables created specifically for you will transfer to you. Pre-existing intellectual property (frameworks, libraries, tools, and general know-how) remains the property of INSTATECH GROUPS LTD, subject to a licence for your use of the deliverables.

5. Confidentiality

Both parties acknowledge that they may have access to confidential information belonging to the other party. Each party agrees to:

• Maintain the confidentiality of such information with at least the same degree of care as it uses for its own confidential information
• Not disclose confidential information to third parties without prior written consent
• Use confidential information solely for the purposes of fulfilling obligations under these Terms or a related SoW

These obligations do not apply to information that is or becomes publicly available through no breach of these Terms, is independently developed, or is required to be disclosed by law.

6. Payment Terms

For services provided under a separate agreement, the following payment terms apply unless otherwise specified in writing:

• Invoices: are due within 30 days of the invoice date.
• Late payment: We reserve the right to charge statutory interest at 8% above the Bank of England base rate per annum under the Late Payment of Commercial Debts (Interest) Act 1998.
• Retainers: Monthly retainer fees are payable in advance on the 1st of each month.
• Expenses: Pre-approved out-of-pocket expenses will be invoiced at cost with supporting receipts.
• Currency: All fees are in British Pounds Sterling (GBP) unless otherwise agreed.

7. Limitation of Liability

To the maximum extent permitted by applicable law, INSTATECH GROUPS LTD shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Damages arising from your use of or inability to use our website or services
• Errors, inaccuracies, or omissions in website content
• Unauthorised access to or alteration of your transmissions or data by third parties

Our total aggregate liability for any claim arising from or related to these Terms or our services shall not exceed the total fees paid by you to INSTATECH GROUPS LTD in the twelve (12) months preceding the claim.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other matter where such limitation or exclusion is not permitted by law.

8. Warranties and Disclaimers

We warrant that we will perform services with reasonable skill and care in accordance with industry standards.

Our website is provided "as is" without any warranty of any kind. We do not warrant that our website will be uninterrupted, error-free, or free of viruses. We reserve the right to suspend, withdraw, or restrict access to all or any part of our website without notice.

Information on our website is provided for general informational purposes only and does not constitute professional advice. You should seek appropriate professional advice before taking any action based on information on our website.

9. Third-Party Links and Services

Our website may contain links to third-party websites. These are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Termination

We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including if you breach these Terms.

For service engagements, termination rights will be set out in the applicable Statement of Work or Service Agreement. Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before resorting to formal legal proceedings, the parties agree to attempt to resolve any dispute amicably through good-faith negotiation for a period of 30 days from written notice of the dispute.

12. Force Majeure

Neither party shall be in breach of these Terms nor liable for delay or failure in performing obligations if such delay or failure results from events, circumstances, or causes beyond their reasonable control, including acts of God, pandemics, governmental actions, war, civil disturbance, or failure of third-party systems.

13. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Statement of Work or Service Agreement, constitute the entire agreement between you and INSTATECH GROUPS LTD regarding your use of our website and services, superseding any prior agreements.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Company: INSTATECH GROUPS LTD
• Company No.: 17590807 (England & Wales)
• Registered Address: 87 Marchmont Street, London, England, WC1N 1AP
• Email: contact@instatechltd.online
• Phone: +44 7454 742112
• Website: instatechltd.online